Would you like to contact us, have a question or suggestion? Please read the answers to the most frequently asked questions (scroll down) or use our contact form.

Get in touch with us

Luxis © All rights reserved

If you have any questions, feel free to contact us. We strive to respond within 48 hours, and our reply will be sent directly to your email.

Please note that our Customer Service is open 24/7. 

For general or customer enquiries and partnerships please use the contact form below or email us at contact@luxis.store

YOUR CONTACT DETAILS

Frequently Asked Questions

Have a question? Check our FAQ

How does the “Buy One, Give One” program work?

With every T-shirt you buy, we donate the same one to a homeless person in need. You get premium quality, they get warmth and hope. Look good, do good!

How do I know my purchase truly helps the homeless?

After your purchase, you’ll receive a personal email with videos and pictures of us donating the T-shirt. This way, you’ll see exactly how your support helps someone in need.

Do I have to pay for shipping?

Shipping is already included in the checkout price. No extra fees!

Is this available for purchase across all regions of Slovenia?

Yes, our products are available for purchase across all regions of Slovenia.

Are your products available online, or can they also be purchased in-store?

At the moment, our products are only available for purchase online.